F.A.Q's
Q: HOW LONG WILL MY ORDER TAKE TO ARRIVE ?
A: Orders are processed and prepared to be shipped within 1-3 business days. Delivery times may take 8-21days from the time of purchase to shipping your order unless is specified in the product description. Sometimes we have special sales with priority shipping e.g. 5-10 days shipping. Shipping times can be found in the product description too.
Q: HOW DO I TRACK MY ORDER ?
A: An order confirmation will be sent to your email after purchase with a tracking number, and you can also track it on the order tracking page on our website.
Q: HOW CAN I RETURN AN ITEM ?
A: We refer you to our Return Policy If you need further assistance, please contact us at support@houndjunkie.com
Q: I RECEIVED A DAMAGED ITEM? WHAT DO I DO ?
Q: HOW LONG WILL IT TAKE FOR YOU TO REPLY TO MY MESSAGE ?
A: We do our best to respond to inquiries within 1-3 hours, but please allow up to 24 hrs especially on weekends or holidays.
Q: HOW DO I CONTACT CUSTOMER SERVICE ?
A: You can contact our customer service in two ways: By filling out the Contact Us section or You can email us at support@houndjunkie.com. If you have more questions, please don’t hesitate to Contact Us
Phone number: +1 252-696-0580
Email:
Physical address: